Key benefits

TEAM-QI is a structured, data-driven approach to enhancing MDT effectiveness, rooted in quality improvement and implementation science.

Continuous Quality Improvement (CQI) through iterative cycles

  • Designed for repeated use to drive ongoing team learning and development.
  • Encourages reflective practice, enabling teams to identify, test, and refine improvements over time.
  • Supports a learning health system approach, fostering a culture of continuous enhancement.

TEAM-QI is both diagnostic and interventional

  • Combines assessment and action, and uses validated frameworks to ensure structured team improvement:
    • Diagnostic: Identifies strengths and areas for development
    • Interventional: Supports teams in implementing targeted, evidence-based changes

What healthcare teams say about TEAM-QI

“Without the opinions of team members and how they perceive the working of the team then positive change cannot be made.”

Team member, maternity services

Team-owned, non-judgemental and confidential

  • Team-led improvement: Performance data is accessible only to the team and leads, fostering a safe environment for open reflection and honest discussion.
  • Benchmarking with anonymity: Teams can compare their progress year-on-year and against anonymised peer teams, ensuring learning without judgement.

Balances organisational oversight with team-level decision making

  • Teams retain autonomy, but organisations can track overall progress across multiple MDTs
  • Enables action tracking at both team and organisational levels, allowing for structured monitoring, provision of organisational support and aggregation of system-wide improvements
  • Provides high-level insights for strategic decision-making while ensuring team-level confidentiality.

Our approach means that priorities for improvement are identified and led by teams and the implementation of action plans can be tracked.